FREQUENTLY ASKED QUESTIONS
the products all from famous brands also you can check in their websites , or send email we will take photo for you , all items has more than 6 month expiry date , if less we have offer and we mention this issue ,
our email : support@qimia.om
when you finalize your order you will get email , and also from our contact number and email you can track your order , in muscat 1 working day maximum 2 working days , out of muscat 2.3 working days ,
out of oman 3.4 working days
all shipments door to door
You can visit our store in Al Hail, Muscat, or if the product has not been opened, return it to us by mail, and after our review, if it is approved, we will return the amount to you, only the postage that we have paid will be deducted.
yes every 2 month we have a container of each brand
scitec
biotechusa
olimp
marathontime
trec
daruc
qimia muscat oman , south al hail 319z
you can ship from here to all GCC countries
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
CONTACT US FOR ANY QUESTIONS
Email : support@qimia.om
tel:+968 91487416