Will I receive the same product that I see in the picture?

the products all from famous brands also you can check in their websites , or send email we will take photo for you , all items has more than 6 month expiry date , if less we have offer and we mention this issue ,


our email :

Where can I view my sales receipt?

when you finalize your order you will get email , and also from our contact number and email you can track your order , in muscat 1 working day maximum 2 working days , out of muscat 2.3 working days , 

out of oman 3.4 working days 


all shipments door to door

How can I return an item?

You can visit our store in Al Hail, Muscat, or if the product has not been opened, return it to us by mail, and after our review, if it is approved, we will return the amount to you, only the postage that we have paid will be deducted.

Will you restock items indicated as “out of stock?”

yes every 2 month we have a container of each brand 







Where can I ship my order?

qimia muscat oman , south al hail 319z 

you can ship from here to all GCC countries 

return policy

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.



Email :

tel:+968 91487416